Frequently Asked Questions
Customer Accounts & Logins
Flipcost is an innovative e-commerce platform dedicated to providing a wide range of products at competitive prices. We focus on delivering an exceptional shopping experience with fast and reliable shipping options.
No, you can shop as a guest. However, creating an account allows you to save your shipping and billing information for faster checkout, view your order history, and receive updates on new products and promotions.
To update your account information, log in to your account on Flipcost.com and navigate to the "Account Settings" section. Here, you can update your personal information, shipping addresses, and payment methods.
You can reach our customer support team via email at care@flipcost.com or by phone at 800-706-9848. We’re here to help with any questions or concerns you may have.
To sign up for our B2B program, please visit our B2B registration page and fill out the required information. Our team will review your application and get back to you within 3-5 business days.
Our warehouses are strategically located across the United States to ensure efficient and timely delivery of your orders.
You can download our app officially from the IOS or Google Play app store.
Frequently Asked Questions
Promotions & Discounts
Yes, we regularly offer promotions and discounts on various products. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals.
During checkout, you can enter your discount code in the designated field before completing your purchase. The discount will be applied to your total order amount.
Yes, we offer free shipping on all qualified orders over $45 within the US.
Yes, we offer bulk discounts and special pricing for large orders. Please contact our sales team at sales@flipcost.com for more information and to discuss your specific needs.
Frequently Asked Questions
Shipping & Returns
To place an order, browse our website, add items to your cart, and proceed to checkout. You can choose to create an account for quicker checkouts in the future or check out as a guest.
We accept all major credit and debit cards, PayPal, and other secure payment methods.
Same-Day Shipping: Orders received before the cut-off time of 4 PM local time will be shipped the same day. Next-Day Delivery: Most orders are delivered the next day. Vendor Orders: Some vendor-supplied items may take an additional 1-2 business days for delivery. LTL (Less Than Truckload) Orders: LTL orders typically take 2-3 business days to deliver.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on our website or the carrier’s website.
Yes, we currently do ship to PO Boxes if applicable. If delivery is not valid, we will contact you for a valid alternate address.
Yes, we currently do ship to PO Boxes if applicable. If delivery is not valid, we will contact you for a valid alternate address.
To initiate a return, please visit our returns page and follow the instructions. You will need your order number and the email address used at checkout. Once your return is approved, you will receive a return shipping label.
Refunds are processed within 7-10 business days after we receive your returned item. The refund will be issued to the original payment method used for the purchase.
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